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Testimonials from GCT Customers

Client Information

Name: Martin  Destinations: Shenzhen           
Itinerary: Bus Rental in Shenzhen
Time of Traveling: Twice a year (from Sept 22, 2015-----Now)

Dear Sarah
 
Many thanks for your email. On my side I am more than happy with GCT service since you allocate Mr Lin who is great!!
 
-communication with GCT sales person: excellent, highly reactive
 
-bus and your driver service: Fantastic (see above)
 
-and your suggestions: Don't change!
 
Thanks again
 
Mrs MARTIN
 

Client Information

Name: Richard Mobilio  
Nationality: American          
Itinerary: Chengdu & Zhangjiajie Tailor-made Tour
Time of Traveling: Oct 9 to Oct 16, 2018

Dear Hannah,

In response to your request for our opinion of Grand China services, I am pleased to provide the following commentary:

1. Communications: GCT staff is very prompt in responding to inquiries, suggesting trip enhancements and providing revisions to itineraries when necessary. English capability on the part of GCT staff is excellent—like doing business with a US company;

2. Tour guides: When the tour group is fortunate enough to be led by John Zhang, owner & operator of GCT, there is no better guide. His personable and friendly style and his  knowledge of Chinese history, culture and places to visit is a great group benefit. Generally, local guides in destination cities selected by GCT are competent and knowledgable, although English capability sometimes could be improved;

3.Lodgings: Always outstanding—4 & 5-star modern hotels when chosen by GCT, and booking support for specialized accommodations when requested by customer;

4. Ground Transport: Always comfortable and first class with competent drivers who are used to local conditions;

5. Meals: Guides show satisfying flexibility in meeting group members’ requests for authentic local dining experiences. Selected restaurants invariably serve outstanding regional and local cuisine, an extremely important component of the group travel experience with GCT;

6: General: GCT is an outstanding resource for any US-based operator seeking the best in Chinese travel experiences and tour group support.

Best regards,

Richard L. Mobilio

 

Client Information

Name: Rebecca Vella  Destinations: Macau             
Itinerary: Bus Rental in Macau
Time of Traveling: April 29, 2017

Hi Sarah, thanks for your email.
 
Hi. Yes. We have just return to our country. Just want to thank you very much for your excellent service and customer service! The driver was good, the bus was clean and new, both the guide and driver were polite to us. We will highly recommend your company to our friends and family. Many thanks again.
 
Best,
 
Rebecca Vella
 

Client Information

Name: Anita Macedo  Destinations: Sanya             
Itinerary: Car Rental in Sanya
Time of Traveling: July 14, 2017

Hi Sarah, thanks for your message.
 
Hi. Yes. We have just return to our copuntry. Driver was good. he was polite and friendly to us. He knows well very about our each destination. At first I am a little worry about the communication with driver, my Chinese is very poor. He smiled all the time. Thanks very much. 
 
Great thanks! Definately, highly recommend your service to my friends.
 
 
Best,
 
Anita Macedo
 

Client Information

Name: Jaime Daza  Destinations: Urumqi & Turpan             
Itinerary: Car Rental in Urumqi and Turpan
Time of Traveling: May 30 to Jun 02, 2014

Hi Hana, thanks for your message.
 
I have to say that we had a fantastic time in Urumqi. We can't wait to come back! Choosing your services was the perfect decision for our trip.
 
Additional to the wonderful places and people, our driver was fantastic, always on time, professional, the car was clean and ready all the time, and at the end, more than a driver, he became in a certain level... a hero.
 
We were trapped in a sandstorm on our way to Turpan and he managed to control the situation, even when there was a really risky situation, the car windows were broken by the stones, and most of trucks and big cars were upside down due the storm, but all the time he was really professional and keeping safety first. Our 8 hours journey ended up being a 13 hours session due the storm but a great journey for sure.
 
The day at Turpan made our trip more interesting.. and the next day at the lake... well more than perfect, what a beautiful place!
 
I won't hesitate to recommend you as an agent, your services and the ones from the driver.
 
Wish you a great rest of the week, and hope to get back to you to plan our next holiday scape
 
Best,
 
Jaime Daza
 
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